Privacy and Data Protection

 

You know your “data”?  It appears that owing to the new GDPR regulations, I have to provide you with details of what I hold, why, what I do with it and how you can have a copy of it or instruct me to delete it.  Frankly, I’m simply not interested in holding it, storing it, sharing it, selling it, or anything else but I have to provide a “Privacy Policy”, so here goes:-

Why I have your data

If I have any data about you, it is because you are either a customer or mine or have made an enquiry about being a customer.  I may have your name, address, telephone number, email address, and various measurements.  These are required for me to actually do my job of quoting for, designing and making bespoke garments.

Email address

If you want something of mine, ask me. I have better things to do than wrestle with “Mail Chimps” in order to pester you electronically and to that end, I do not have an email list.

If you email me, thus providing me with your email address, you can probably expect me to reply and Google with have whatever goes with that, as I use Google Mail. What they do with that, goodness only knows.  (I wouldn’t trust ’em further than I can throw them and I won’t be buying a “self-driving car”.)

Other Personal Details

If I make something for you, it stands to reason that I’ll have your measurements, email, telephone number and postal address. I need those in order to make whatever it is you’ve ordered and actually send it to you. I won’t be holding all that in some kind of new-fangled computer or “cloud-based” database because, frankly, I’m 50 and I can’t be arsed with all that shit. I have a “Book of Doom”, into which I write – yes, write! With a pen! An actual pen! – any relevant details of who you are and what you want.  Currently the Book of Doom is buried under a pile of fabric and habby on my work table.  Occasionally it goes out for a trip in my equally shambolic handbag.  Nobody in their right mind is going to rifle through that level of clutter to take a peek at your measurements.  Trust me on this.   At one stage I had a small card index with details of my customers, their measurements and what they ordered, mainly so I didn’t have to keep flipping back through old Books of Doom and also to make myself look like I had some sort of memory if a customer phoned up. I could then just flip to their card and say, “Oh, yes, you had the such and such in skybluepink, didn’t you?” and hopefully give the impression that I remembered them in great detail… I probably still have that index somewhere, provided it hasn’t been eaten by a puppy.

Sharing

Doesn’t happen.  Nobody else gets to see any of that. The only other sentient beings here are either furred (in which case, all they want to do with anything is chew it, eat it or regurgitate it on my pillow at 2am), feathered (if it ain’t corn, it ain’t on their wavelength) or Spouse (it really needs to be philatelic or mechanical to interest him, although a funny cat video occasionally gets a reaction) so consider your privacy kept.

Payment and Financial Details

I take payments either in cash, via Bank Transfer (which gives me no details of you), my Sum Up terminal (ditto) or PayPal, which gives me your delivery address but no financial information.  And that’s how I like it.  If you buy something via my Etsy shop, then I am provided with your name, delivery address and notification that payment has been made, but all financial transaction information remains with Etsy Payments.  I have no need of it and no access to it.

Request A Copy of the Data Held

You want to see what I have written down about you?  Just ask me and I’ll provide you with a copy.  It won’t be exciting, but you might find it useful to gauge just how much larger you’ve grown over the time I’ve been making garments for you…

Deletion

Should you ever want me to get rid of the “data” I hold, then just ask and I’ll either burn it, feed it to the dog/cat or put it through the wash (happens on a regular basis with tissues and banknotes, so that won’t be any trouble) and it’s all gone.  If it’s written in a Book of Doom, however, I’ll be hard put to remove it physically without destroying other information that is vital, so I just redact it with a nice thick, black marker pen, so it can’t be seen.  That’s likely to destroy information on the other side of the paper, but that’s my problem.